About Our Team

A Good Team is Never a Coincidence

At IIANM, we believe that "teamwork" is a value that allows the two of us to exchange our ideas and utilize each other's abilities.

As unique as we are individually, we share a mutual passion for customer service and doing excellent work for our members and partners. We pride ourselves on our strategic, integrated approach to being the resource our members turn to first.

We are a team that is determined to be supportive and to give outstanding results for our members.


Staff Pic of Patty and Rachel

Patty Padon, President & CEO

(505) 999-5806

- Association Management
- Public Relations
- Technical Insurance Assistance
- Legislative/Advocacy
- Starting an Agency
- Partner’s Program

Rachel Sheffield, Vice President of Member Services

(505) 999-5803

- Office Operations
- Event Planning
- Education
- La Voz Magazine & Member Directory
- Website
- Graphics & Design

Our Distributed Team

Melissa Reed

E&O / Cyber Program Manager

April Pitz

RLI Administrator (Personal Umbrella)
800-221-7917 Ext: 5360