Organizational Culture - The Solution for Creating an Ethical and Productive Agency

Instructor: Terry Tadlock

3 ETHICSCE Hours / Approved for both P&C and L&H Licenses

Most ethics courses are reactive rather than proactive.  This course attacks the ethical discussion with a unique twist.  Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will occur.  Buckle up, this will be a little different than most courses you will ever attend, but may just leave your agency not only ethical, but more productive than ever.

Member = $84
Non-member= $120

5 Contractor Coverage Concepts Every Agent Must Understand

Instructor: Chris Boggs

2 General CE Hours / Approved for P&C and L&H Licenses

Contractor risks are unique. Agents must understand these unique risks, exposures, and coverages to properly manage their contractor clients. This session focuses on five of the most common contractor risk exposures:

• Contractual Risk Transfer
• Properly Extending Insured Status
• Business Auto Issues
• Misuse of the Absolute Pollution Exclusion
• Professional and Pollution Exposures Faced by Contractors

A lot of material is covered in this fast-moving, two-hour session. Agents will be better prepared to analyze the risks presented by their contractor clients and know how to properly respond to their coverage needs and claim questions.

Member = $56
Non-member= $80

A Little of This and A Little of That: New Threats & Possibilities in Commercial/Personal Lines

Instructor: Chris Boggs

2 General CE Hours / Approved for P&C Licenses

​We cover a lot of ground in this session – five topics to be exact. But when we are through, you will be better able to explain some of the new exposures, policy issues and available options. You will also be more at ease with the so-called “disruptors.”

Member = $56
Non-member= $80

A Walk Around the Farm - Farm Liability Considerations

Instructor: Samuel T. Bennett, CIC, AFIS, CRIS, CPIA

2 General CE Hours / Approved for P&C Licenses

This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. 

Member = $56
Non-member= $80

A Walk Around the Farm - Farm Property Considerations

Instructor: Samuel T. Bennett, CIC, AFIS, CRIS, CPIA

2 General CE Hours / Approved for P&C Licenses

This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program.  Even though many carriers do not use ISO forms in their farm program, the information is consistent also for AAIS and most proprietary farm programs.

Member = $56
Non-member= $80

Commercial Lines Claims That Cause Problems

Instructor: Terry Tadlock

3 General CE Hours / Approved for P&C Licenses

Have you ever found yourself baffled by an adjusters handling of a claim?  If not, you may be very new to our industry.  This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their heads.  We want to make sure it doesn’t happen to you.  We will examine a variety of commercial lines claims including those involving Commercial Property limits, Leases, ACV vs. RC, Business Income triggers and Civil Authority Coverage, “Your Work” and Liquor Liability exclusions, and more. 

Member = $84
Non-member= $120

Directors & Officers Liability

Instructor: Richard Pitts

3 General CE Hours / Approved for P&C Licenses

Learning Objectives

• Corporate Law Principles
• Putting those Principles to Work
• The Marketplace and The Profile of a D&O Purchaser
• Industry standard D&O forms:  Limits, Conditions and Exclusions

Major Subjects

• Corporate Law Principles and putting those Principles to work
• The Marketplace and the profile of a D&O Purchaser
• Industry Standard D&O forms 

Member = $84
Non-member= $120

ISO's 2022 Homeowners' Changes: Some Big, Some Small, But All Important

Instructor: Christopher Boggs

2 General CE Hours / Approved for P&C Licenses

Eleven years have passed since ISO promulgated major changes to the Homeowners' program. There have been several reactive changes during this period, but in 2022, ISO introduced a multistate/nationwide filing that results in several major changes to the HO program.

Many of the changes in this new filing are the direct result of the work done by the Big 'I' Technical Affairs Committee (TAC).

In this session, the Virtual University highlights and details what you can expect from this long-awaited filing. Don't be caught unprepared when your carriers adopt this form. You WILL want to know what has changed and what options are now available for your insureds.

Member = $56
Non-member= $80

Issues in Construction Bonds

Instructor: Richard Pitts

3 General CE Hours / Approved for P&C Licenses

This seminar is a wide-ranging examination of insurance related issues connected to bonding in the construction industry.  The approach of the seminar is to educate insurance professionals first and foremost about the various legal relationships in the typical commercial construction contract.  This includes a discussion of the design - bid - build methodology and also the construction management methodology for commercial construction contracts.  A brief review of the design - build method of construction is also included. 

Member = $84
Non-member= $120

Personal Lines Issues That Keep You Up at Night

Instructor: Terry Tadlock

2 General CE Hours / Approved for P&C Licenses

Insurance is always easy…until the claim arrives. Then we start second guessing ourselves and hope, if not pray that all the right coverages are correct.  This course will take a detailed look at some of the more common mistakes made when writing Personal Lines coverage and how the claims adjusters responded.

Member = $56
Non-member= $80

Risk, Risk Management and Insurance: Why Agents Are NOT Risk Managers

Instructor: Chris Boggs

3 General CE Hours / Approved for P&C Licenses

“Risk” is not our enemy. In fact, risk is necessary for a society to survive and prosper. To prepare for the risks inherent in everything we do, we must understand the concept of risk, learn how to measure risk and be prepared to manage it.

“Risk management” and “Insurance” are not synonymous. Risk management is a process combining methods for reducing or avoiding an undesirable event. Insurance is only one tool used in risk management that combines the concepts of risk transfer and risk sharing.

Member = $84
Non-member= $120

The Basics of Contractual Risk Transfer, Additional Insureds and Certificates of Insurance

Instructor: Chris Boggs

4 General CE Hours / Approved for P&C Licenses

Contractual risk transfer is a common risk management technique. The purpose is to push the responsibility for any injury or damage down to the party closest to and best able to control the operation or the outcome the person or entity doing the work. Upper tier contractors have the potential to be held vicariously liable for the actions of their subcontractors, so they use contractual risk transfer as one method for mitigating their exposure; that’s just good risk management.

Member = $112
Non-member= $160

The "Lucky" 13 Most Important Issues in Homeowners Insurance

Instructor: Richard Pitts

3 General CE Hours / Approved for P&C Licenses

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers that are more familiar with personal lines issues, the course functions as a reminder of some significant issues to address with insureds and an update on current developments in the field.

Member = $84
Non-member= $120

The Mystery of Business Income Insurance

Instructor: Terry Tadlock

3 General CE Hours / Approved for P&C Licenses

This 3-hr webcast provides an in-depth look at one of the most confusing policy forms. This course will explain and analyze the Business Income forms and take the “mystery” out of this vital coverage. 

Member = $84
Non-member= $120

The Personal Auto Policy - A Friendly Little Fella - Until He Isn't

Instructor: Samuel T. Bennett, CIC, AFIS, CRIS, CPIA

3 General CE Hours / Approved for P&C Licenses

This coverage form is an incredibly important part of a personal risk management plan for each and every personal lines client because of their liability exposures. 

Member = $84
Non-member= $120

We Call it Cannabis Now

Instructor: Richard Pitts

2 General CE Hours / Approved for P&C Licenses

This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws.  The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / homeowner’s insurance issues.  Also, while the first part of the course is an examination of the ways in which law and risks are changing, part of the second portion of the course is an interactive, case-study examination of the coverage issues that already exist and have been decided in other states.

Member = $56
Non-member= $80

Workers’ Compensation: 5 Mistakes Every Agent Makes

Instructor: Chris Boggs

2 General CE Hours / Approved for P&C Licenses

Workers' compensation, as a coverage, is simple. A worker gets hurt, the work comp policy pays theoretically. That's the simple part.

The more complicated areas of workers' compensation involve the state laws and legal doctrines applicable to workers' comp.

Agents must be able to answer these questions when they arise. But there is much confusion and misinformation surrounding these topics. This session undertakes to introduce and answer these five questions to help prepare agents to better manage their client's usual and unusual workers' compensation exposures.

Member = $56
Non-member= $80

"Why Does My HO Policy Hate My Riding Lawnmower?" Personal Lines Policy Gaps and Exclusions

Instructor: Jeff Odom

2 General CE Hours / Approved for P&C Licenses

When it comes to ISO homeowners or personal auto policies, many contain gaps or exclusions clients may not even be aware of—until it’s too late. This two-hour class examines everyday issues such as recreational vehicles, who is an insured, and business property.  

Member = $56
Non-member= $80

Why Certificates of Insurance...Just Why?

Instructor: Chris Boggs

2 General CE Hours / Approved for P&C Licenses

Without using hyperbole, thousands of certificates of insurance (COIs) are issued every day; and, again without hyperbole, most of them are issued improperly. In fact, your agency may have issued an improper certificate as recently as this morning.

What is it about COIs that can get an agency in trouble? If there were just one or two things, it would make your job a whole lot easier, but in reality, there are about 27 different ways a COI can get you in trouble. OK, so 27 isn't an exact number, but you get the idea. A "simple" COI is a potentially dangerous weapon that can be used against your agency.

Member = $56
Non-member= $80