November 2020

Broken windshield of a car. A web of radial splits, cracks on the triplex windshield. Broken car windshield, damaged glass with traces of oncoming stone on road or from bullet trace in car glass

Is a Windshield a Car Body Part?

The insured has comprehensive coverage with a $250 deductible, but the carrier denied original equipment manufacturer coverage for the windshield.
What is the definition of a part and how do we combat this if the carrier incorrectly denied the claim?

Closed businesses for COVID-19 pandemic outbreak, closure sign on retail store window banner background. Government shutdown of restaurants, shopping stores, non essential services.

Business Interruption Case Lost Due to Covid

According to a litigation tracker maintained by the University of Pennsylvania law school, as of Thursday 1,183 lawsuits have been filed seeking coverage from insurers for business income losses caused by coronavirus closure orders.


What to Consider When Serving Veterans

Veterans make great clients. They’re used to plans and accountability. Taking care of their families and preparing for the unexpected are top of mind—priorities that make them more open to the tough conversations that make many clients uncomfortable.


How Agencies Think About Virtual and In-Person Training

It isn't just the face-to-face training that I miss, but over-romanticizing in-person, classroom-style training can distract from the many benefits of non-classroom training—and there are many...


2019-2020 Member Dues Deductibility

Member dues are not deductible as a charitable contribution but may be deductible as an ordinary and necessary business expense.

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